1947 Return & Exchange Policy
Return & Exchange policy is not applicable on Customized Order.
For others, you can claim for the return or exchange within 7 days of the delivered date if it meets the following conditions:
- The product is unworn/unwashed
- The product to be returned/exchanged must be unused, in the original packaging with labels and has protective stickers attached.
- Without purchase receipt, exchange or return will NOT be possible.
- 1947 Management reserves the right to amend this policy without prior notice
HOW DO I APPLY FOR THE EXCHANGE?
- To exchange an item, kindly fill the following form (https://forms.gle/JixSDRNBSYngqXMk8) with the exchange reason and order details.
- Once our customer support team approves the exchange, you will be requested to send the parcel to Plot 37/1/2 Khayaban-e-Mujahid, 25th street DHA Phase 5, Karachi.
- Once we receive the parcel we will dispatch the replacement article on your address.
- Exchange processing time is 7 to 10 working days.
HOW DO I APPLY FOR THE REFUND?
- Refund will not be possible on the customized orders.
- Refund will not be processed if the customer has not reached to the customer service team or haven't filled out the form within 7 days of the parcel is delivered.
- Refund is only possible in case where there is a manufacturing defect, or else the customer would be eligible for a E-voucher if the caase
- To refund an item, kindly fill the following form (https://forms.gle/4XSp6dBkSQ6KLWeM9) with the refund reason and order details.
- Once our customer support team approves the refund you will be requested to send the parcel to Plot 37/1/2 Khayaban-e-Mujahid, 25th street DHA Phase 5, Karachi.
- Once we receive the parcel the processing time is 5 to 7 working days.
- In the case of REFUND, shipping and handling charges will not be refunded.